SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of adorille.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of adorille.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recently purchased this delightful little skeleton gnome for our Halloween festivities and it has instantly become a family favorite. The attention to detail is simply amazing, with each element meticulously crafted to create an endearing yet spooky character that perfectly embodies the spirit of Halloween. What I love most about this gnome is its versatility - it's just as at home nestled amongst other decorations on our mantelpiece as it is being the centerpiece of our dining table. It's not often you come across a piece that can effortlessly blend into any setting while also standing out in its own unique way. Whether we're hosting a Halloween party or just enjoying a quiet night in, this charming gnome always seems to bring smiles and laughter wherever he goes.
🎃 Just got this adorable little skeleton gnome for Halloween, and I'm in love!
so happy with my purchase.
As someone who loves all things quirky and fun, I was absolutely thrilled when I stumbled upon this skeleton gnome decoration! It’s definitely not your typical Halloween decor — which makes me love it even more. The whimsical design brings such joy every time I see it; there’s something so captivating about its mix of eerie charm and adorable appeal that keeps drawing my eyes back again and again! And let me tell you, the craftsmanship is top-notch too; from the intricately detailed skeletal structure right down to its cute little hat, everything about this gnome screams quality workmanship. This isn’t just another mass-produced holiday item — you can really feel the care and dedication poured into creating each one of these gnomes. A must-have addition for anyone looking to inject some personality into their seasonal setup!
just plain cute!
truly capturing the spirit of Halloween.
This isn't your ordinary run-of-the-mill Halloween decoration – say hello to my new favourite festive companion: the Skeleton Gnome! From his charmingly haunting appearance right down to his tiny details like his bony hands peeping out from under his robe – everything about him exudes both spookiness and cuteness in equal measure (a feat not easily achieved, I must say). It's clear that a lot of thought and effort went into designing this piece. And it doesn't just stop at the aesthetics either; he's sturdy and well-made too – something I truly appreciate in decorations as they're likely to be handled quite frequently during the festive season. Plus, his size is perfect for fitting into any nook or cranny around my house – from my bookshelf to my coffee table! If you're looking to add a unique touch to your Halloween decor while also keeping things fun and lighthearted, then look no further!
cool
Absolutely thrilled with this addition to our Halloween decor collection!