SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of adorille.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of adorille.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We adore this mandolin. Its assembly is straightforward, and it simplifies vegetable slicing. The suction cups keep it steady, and switching functions is a breeze. We’ve recommended it to friends and family."
Has significantly sped up my cooking. Although some pieces are uneven, it’s great for quick chopping. A bit tricky to clean at first, but manageable.
We adore this device for making French fries and other cuts. The only downside is the inability to replace or sharpen the blades. Hoping they stay sharp for a long time.
Had my doubts initially, but was quickly impressed. It's easy to use, a snap to clean, and I can make scalloped potatoes in half the time now. Julianne’s perfectly too. It does require some effort, but it's worth it.
I'm impressed with its sturdiness and safety. The instructions are clear, and online videos are helpful. It’s fun to use, great for uniform slicing, and easy to clean.
Setting it up was a breeze, and it slices so smoothly. I've always hesitated to buy a mandolin due to safety concerns, but this one has been a fantastic and secure purchase.
Compact, easy to clean and store. It's manually operated, which I'd like to compare with an electric version. It's versatile, so it serves my needs well.
I became a fan in just 10 minutes! It's safe, easy to use, and clean. Great for slicing a variety of items. A tip: use it on a table for better leverage.
A bit confusing for anything but slicing, but it's perfect for that. The slices are consistently great and it's safe to use.
The rubber feet prevent it from moving. It's easy to use, though it takes some practice to master.
Quick to set up and put away, safe, and fairly easy to clean. The cleaning brush is a great addition. I like it a lot.
Used it for green tomatoes and it worked like a charm. Quick and efficient, I highly recommend it.
The ease of adjusting slice thickness is great. It disassembles easily for cleaning, and there’s no risk of accidental cuts. A triple win!
I used to cut my fingers on other mandolins, but this design makes it nearly impossible. I like its upright position. Great product.
I do need to halve some items to fit them in the chute, but it's been a minor issue. The chute is quite spacious, and I really adore this slicer.
This slicer is ideal for cucumbers, squash, carrots, and more. I will definitely recommend it to others.
It's amazing. No more sliced knuckles! Slices effortlessly and the suction cups provide stability.
The slicer works great with vegetables like cucumbers and peppers. It struggled with a soft block of cheese, so I used a different grater for that.
Great product, easy to clean. I've made my own potato chips with it and can't wait to try it on other vegetables.
Incredibly user-friendly and a real time-saver. Thank you for this product!
Yes! Absolutely love this! It makes chopping and slicing both fast and effortless.
My in-laws were impressed at our fish fry, leading me to buy a few more. It’s very easy to use.
Safer and simpler than a traditional mandolin. The spring-loaded handle and ease of slicing are commendable. Highly recommended.
It’s sturdy and slices really well. I've mainly used it for potatoes and am pleased with its performance.
Lightweight, easy to set up, and it protects your fingers.
An excellent tool, though the tray doesn’t fit perfectly. Otherwise, it’s fantastic.
It's useful but smaller than I expected. Potatoes need to be chopped into smaller pieces to fit in the machine.
It cuts potatoes, apples, carrots, and more nicely, but not leafy vegetables. I appreciate the safety feature of not having hands near blades.
Works well and feels safer than open blade mandolins. The build quality is impressive.
My new slicer has made prep time so much easier and faster.
One of the best purchases recently. It’s great for easy food processing.
Love this slicer. Simple to use and clean, and my wife loves it too.
Used it for slicing cucumbers and onions. It's simple to operate and clean, and I'm quite satisfied.
Definitely worth the investment. No regrets here.
I appreciate how this keeps the blades away from fingers, enhancing safety.
We absolutely love it. It's safe and there's no contact with the blade.
Very easy to use, especially for cutting potatoes for fries.
User-friendly, efficient, and affordable. Will definitely repurchase.
An excellent aid in the kitchen, truly wonderful.
User-friendly, precise, and greatly simplifies meal prep.
Super easy to use, and I no longer worry about slicing my fingers.
Surprisingly beautiful. I'm sure my daughter will adore it.
No more worries about cutting my finger off, unlike with other slicers.
This mandolin performs very well.
Much safer than my previous one.
It was incredibly straightforward to use.
Simple to use with quick cleanup.
No cut fingers with this one, which is great!
Loved it from the first use.
Makes perfect French fries and round slices.
Works fantastically.