SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of adorille.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of adorille.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Having a large breed dog comes with its own set of challenges and one them was meal times. My sweet girl used to rush through her meals, which often led to bloating and discomfort. But ever since we switched to adjustable elevated feeder with slow feeding bowls, the change has been remarkable! She now takes her time eating, reducing the risk of bloating significantly - it's such a relief for us both! The adjustable feature is just icing on the cake as I can tweak the height according to her comfort level. It’s sturdy enough not to topple over under her weight and easy-to-clean too. Overall, an excellent product that every large breed dog owner should consider investing in.
A must-have for large breed owners!
Adjustable and practical
I must say this elevated bowl setup is quite impressive! Having a big fella at home who tends to gobble down his food like there's no tomorrow always had me worried about potential health issues like choking or gastric torsion. This feeder however ensures he eats slowly while also maintaining good posture thanks to its adjustability feature - talk about hitting two birds with one stone! Not only does it help him eat slower but it also keeps his spine aligned by allowing him not having stoop low for meals anymore. The quality is top-notch making it worth every penny spent!
my fur baby loves his new slow feeder bowl
No more gulping meals!
The design and functionality of these bowls are truly commendable! As my pup grew bigger, so did his appetite leading him gulp down food quickly causing digestive problems frequently until we found this gem- An Adjustable Elevated Dog Bowl with Slow Feeder designed specifically keeping larger breeds in mind. Now our boy enjoys his meals leisurely without any complaints of indigestion later on plus the added advantage being able adjust height means even as he grows more we won't need replace this setup anytime soon saving us from unnecessary expenses future.
amazing
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