SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of adorille.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of adorille.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
First off, the ease of use is unreal. No rocket science involved or anything like that. Just fill it up with water and let it its magic. Before you know it, you've got yourself hydrogen-rich water ready to drink! And let me you something about this hydrogen-rich water: It's like fuel to my engine! Gives me such an energy kick throughout the day that I feel like I can take on anything life throws at me. Whether I'm hitting the gym hard or pulling long hours at work, this bad boy keeps my energy levels from dropping. Nowadays if I leave home without it, man oh man does my day feel incomplete! It’s kind of funny actually; never thought a simple thing like a water bottle could have such a big impact on my daily routine. This isn't just any old regular water bottle either—it’s an ionizer too—which means every sip is loaded with health benefits. We’re talking antioxidants galore and improved hydration which we all know our bodies are craving for! So yeah, if there was ever any doubt in your mind whether or not to snag one of these babies—let me put those doubts to rest now—it's worth every penny!
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Impressive
who knew drinking water could feel this good? love how I can take it anywhere me. definitely worth every penny.
Finally found something that helps with my postout recovery time - this ionizer bottle! The oxygen-infused water works wonders.
recommend
no more flat tap water for me, only the refreshing taste from this amazing device
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ok
this is not just another trendy health fad...it actually makes you feel great and hydrated all day long.
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beneficial
tastes incredible, convenient to carry around, love how it's impacting my overall wellness positively.
refreshing