SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of adorille.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of adorille.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
got this for my room, works great 👌 the 3-speed settings are perfect depending on how hot it gets. also love that it’s portable so I can take it anywhere in the house.
Super!
When I first laid eyes on this cooler, I won't lie to you, there was a whole lot of skepticism in the air. You know how it is - you see something new and shiny and think, "Nah! Can't be as good as they say." But not only am I eating my words now but also basking in the chill vibes this bad boy brings. This cooler has turned our living space into an oasis during those blistering summer days when even stepping outside feels like walking straight into a furnace. It's like having your own personal Arctic circle right at home. No more sweating buckets or feeling like a roast chicken in the oven. But wait for it...the real kicker here? This ain’t just any regular cooler; it doubles up as a humidifier too! Yeah mate, that’s right - two birds with one stone! So if you're living somewhere where the air gets drier than stale bread during summers (or winters), this thing is going to be your best friend. It adds just enough moisture back into the room without making it feel like you’re stuck inside some tropical rainforest. And trust me when I say that makes all the difference between waking up feeling refreshed versus parched like a desert traveler outta water. So yeah, color me impressed because this little wonder has made such an astronomical difference to our comfort levels at home that now I'm totally sold on it.
Love the 3-speed settings. It's perfect for any heat level!
no more sleepless nights 😴 this cooler & humidifier combo keeps my bedroom comfortable all night long plus its portability means i can use it wherever i need
Compact, portable and efficient - a must-have for hot summers like we got in Alabama
The best part about this product is its versatility: not only does it cool down rooms efficiently, but the built-in humidifier function ensures optimal indoor humidity levels. Plus, being able to choose between three speeds gives you control over your comfort.
Portable cooler with a humidifier feature? Yes, please! Works great.
recommend
This device has truly improved my home office environment.
efficient
ok
Great product! Cools effectively and maintains ideal humidity levels.