SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of adorille.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of adorille.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If you're on the hunt for something that really delivers, look no further. This little gem is super handy and works like a charm every single time you use it. Trust me when I say it's got your back. Now you've ever tried using products of this kind before, then you know how important reliability is. And boy does this one not disappoint! It just keeps on giving without any hitches or glitches to spoil your day. But here comes the real kicker - even on those windy days when everything else seems to fail, this bad boy stands its ground and performs brilliantly. You know how some things just buckle under pressure? Well not this one! It’s steady as a rock and doesn't waver at all in the face of adversity. And there's more good news too – it doesn’t discriminate between weather conditions; come rain or shine, wind or calmness, it shows up ready to work its magic with an unwavering consistency that'll leave you impressed beyond belief. So yeah folks, we’re talking about an absolutely great product here that truly lives up to expectations and then some! In fact I'd go so far as saying it has completely changed my perspective on what quality should be like in products of its kind. All said and done though don't just take my word for it; give it a whirl yourself and see what all the fuss is about. Because trust me guys - once you’ve experienced firsthand how dependable this thing can be... well let’s just say there’ll be no turning back!
This lighter is amazing! It's windproof and easy to carry around. I'm very impressed.
I love this little gadget so much! It's compact yet powerful, perfect for camping trips 👌🔥
it’s just great how well it works even in strong winds... definitely a must-have item
cool
Loving the portability of this lighter. Fits perfectly in my pocket or bag without any hassle 😊
i never knew i needed a windproof butane lighter until i got one.. now i can’t live without it!
No more struggling to light up outdoors because of the wind. This portable wonder has solved that problem for me.
It’s small, lightweight, and efficient... what else could you ask for?
this is by far the most practical gift I've ever received... used it during our barbecue party last weekend despite the gusty winds 💨💪
works well
The fact that it is both portable and windproof has made outdoor activities so much easier for me. Highly recommend!
i love how easy it is to refill with butane... no more disposable lighters for me
This lighter has been such an asset on my camping trips. Windy weather? No problem at all! 🔥