SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of adorille.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of adorille.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i absolutely love these bowls for my dog. the non-slip base keeps them firmly in place, which means no more messes during mealtime. the stainless steel is durable and easy to clean, and i appreciate that it doesn’t hold onto odors or stains. they’re the perfect size for my dog's portions, holding just enough food and water. i’ve tried other bowls in the past, but these are by far the best in terms of quality and functionality. they feel sturdy, and i’m sure they’ll last a long time. i’m very happy with this purchase and highly recommend them!
These bowls are exactly what I was looking for. The non-slip base is really effective, even with my dog, who tends to push bowls around during meals. The stainless steel is easy to clean, and it doesn’t retain any smells or stains, which is a huge plus. I also love the size—it holds the perfect amount of food and water for my medium-sized dog. They feel sturdy, and I’m confident they’ll last a long time. Overall, I’m super pleased with these bowls, and they’ve definitely made feeding time easier and less messy for both of us.
Very good drinker, excellent quality with sufficient capacity for my two little dogs. Carry a non-slip rubber underneath so that it does not slip or move. Arrived in perfect condition and in a week in my hands. Meets my expectations. Thanks to the sellers for being so kind.🫶
Garni bowls. The bottom of the rubberies, do not lie with the cowl. Do not give a Tirup pokey. To the French Lishe 2 misatsi, more for new zaveliki. I am satisfied with the purchase
i love these bowls! they don’t slide around at all, even with my energetic dog. the size is perfect, and they’re super easy to clean. definitely a great addition to our routine.
it's a dog bowl, what's more to say? exactly what expected
I’ve tried several dog bowls, but these have been the best by far. The non-slip base works wonderfully, keeping the bowls in place even when my dog is excited about mealtime. The stainless steel is easy to clean and doesn’t retain any smells, which is a big plus for me. They’re also a great size, not too big or too small. Highly recommend!
perfect
sturdy, non-slip, and perfect size for my dog's meals.
These bowls are exactly what I needed for my dog. The non-slip feature keeps them in place, and they’re easy to clean. The stainless steel feels sturdy and should last a long time.
sturdy
The material is very big, very good
These dog bowls have exceeded my expectations in every way. First of all, the non-slip base is incredibly effective. My dog used to push other bowls all over the place during mealtime, which made for a lot of mess and frustration. But with these bowls, they stay put, even when my dog is eagerly eating. It’s made feeding time so much less stressful. The stainless steel construction is another big plus. It’s super easy to clean and doesn’t retain any odors, which is important to me since I like to make sure my dog’s bowls are always fresh. The size is perfect—not too big, but they hold just the right amount of food and water for my medium-sized dog. I also love the fact that the bowls are durable without being too heavy. They’re sturdy, but easy to move around when needed. The design is simple but sleek, fitting in nicely with my kitchen decor. Overall, I couldn’t be happier with these bowls. They’ve made a huge difference in keeping my floors clean and making sure my dog has a stable, reliable place to eat. I would absolutely recommend these to any dog owner looking for a quality set of bowls.
easy to clean, durable, and stays in place during feeding.
easy to clean and decent quality, though the size isn’t ideal for larger dogs. doesn’t slip much on hardwood.
Different color from the picture but still cute and beautiful. Take into account that she is quite small.
Very good material and the price is accessible
These bowls have been a great addition to our feeding routine. The non-slip base actually works, which is a relief because my dog used to push other bowls all over the floor. Now, everything stays in place. The stainless steel is easy to clean and feels durable, perfect for daily use. They’re also the perfect size for my dog’s food and water, holding enough without being too bulky. I love that they don’t absorb odors or stains, and they look sleek in my kitchen. Overall, these bowls have been well worth the purchase, and I’d definitely recommend them.
Very beautiful. Quality, there is rubber that prevents slipping from below. But one came defective. Unfortunately,🫤
Excellent measurement, very good material, has anti-skid under
the bowls work fine, but they’re a bit smaller than expected. the non-slip base helps keep them steady.
i’m really impressed with these bowls. they stay in place thanks to the non-slip base, and that’s been a lifesaver during my dog’s mealtimes. no more chasing bowls around the kitchen! the stainless steel design is not only durable but also very easy to clean. i love that they don’t retain food odors, and the size is perfect for both meals and water. these have quickly become a favorite in our household. the sturdy design means they’ll last a while, and they’re definitely worth the investment. i’m considering buying a second set for travel or our outdoor area.