SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of adorille.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of adorille.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a fantastic product! These nail clippers are the best thing to happen for my furry family. My dogs and cats used to hate grooming time, but now they seem much more relaxed. The stainless steel is super sharp, ensuring a clean cut every time without any pain or discomfort. Plus, I love how sturdy these clippers feel in my hand - it gives me confidence that I'm not going to accidentally hurt my pets while trimming their nails. Moreover, the scissors included in this set are so convenient for those little touch-ups around their paws or face. Highly recommended! 😊
These clippers have made home-grooming a breeze! Super sharp, easy to handle and the bonus grooming scissors are perfect for touch-ups. Definitely recommend!
wow just wow!! i can't believe how easy these pet nail clippers make grooming at home 🏡 no need for expensive trips to the groomer anymore!! i was initially worried about hurting my precious fur babies but these tools put all those fears at rest ✌️the stainless steel blades are really sharp and precise giving me full control over each snip also the additional grooming scissors have been great for tidying up messy fur around their ears and tails 👍👍i am beyond happy with this purchase.
This set of pet nail clippers and grooming scissors is a lifesaver! The stainless steel ensures durability, while the sharp make for quick, painless cuts. My pets are happier and so am I.
I've tried many different types of pet nail clippers before but nothing compares to this one! It's made from high-quality stainless steel which ensures durability and longevity. Unlike other products that get dull after a few uses, these stay sharp even after multiple sessions of clipping our dog's thick nails. And let's talk about those grooming scissors – they're perfect for maintaining his coat between professional groomings! This kit has truly transformed our home-grooming experience!
I'm thrilled with these pet nail clippers & grooming scissors. They're sturdy, efficient and my pets no longer fear their nails being trimmed. A great find!
this product is hands down amazing ❤️❤️❤️it’s like having a mini pet salon at your fingertips literally!!! cutting my cat's claws has never been easier plus there’s less stress on her as well because she hates leaving home 🐾🐾the stainless steel is super strong and the clippers are very comfortable to hold. i also love that it comes with grooming scissors which makes trimming her fur a breeze. this kit has made my life so much easier and i couldn't be happier.
Absolute game-changer in pet care at home! These clippers cut cleanly without causing any discomfort to my furry friends plus those grooming scissors come really handy.
These pet nail clippers have changed the way I groom my pets at home! The stainless-steel blades provide a clean, precise cut every time, reducing the risk of splitting or fraying their nails. Plus, they're incredibly durable - I've been using them for months now and they still work just as well as day one. As for the grooming scissors, they're an absolute godsend for keeping my dog's coat neat between professional grooming appointments. This set really does offer excellent value for money!
Stainless steel pet nail clippers that actually work as advertised - clean cuts every time. The added grooming scissors are an excellent perk too!