SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of adorille.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of adorille.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been an avid fisherman for years, but I've always struggled with finding the right net. Some are too flimsy some aren't long enough and others just plain fall apart after a few uses. But this stainless steel telescopic net has completely changed my fishing experience for the better. It's incredibly sturdy due to its stainless steel construction which means no more worrying about it breaking mid-catch The telescopic feature is also a game changer - it allows me to easily adjust the length of the handle on where I'm fishing or what type of catch I'm aiming for. Plus, it's super easy to clean and maintain which makes my life much easier.
What a find!
I absolutely love this product
As someone who maintains several large aquariums at home, having reliable tools is absolutely essential. This stainless steel telescopic net has become one of my go-to items when cleaning or rearranging my tanks. The extendable handle allows me to reach into every corner without straining myself and the durable mesh catches even the smallest critters without causing them any stress or harm. What really impresses me though is how well made this tool is – despite frequent use in water, there’s not a single sign of rust! If you're looking for a high-quality tool that will make your aquarium maintenance tasks easier and more efficient, look no further!
this net is awesome!!
Sturdy yet lightweight, this telescopic tool has made maintaining my aquarium a breeze!
Never thought I'd be so excited about a fishing net but here we are! This isn't your average run-of-the-mill net; its design shows careful consideration towards both functionality and durability aspects that matter most in real-world conditions out by waterside or during tank maintenance chores back home alike! Its robust structure ensures longevity while maintaining lightness necessary for seamless operation; making sure you won’t tire yourself out before even getting started on actual task at hand whether that involves catching live bait from bucket or retrieving precious ornamental fish lost amidst aquatic plants thriving inside your aquarium. The telescopic feature is a lifesaver, allowing me to adjust the length according to my needs and making it easier to store when not in use.
🐠💧Perfect solution for all fish lovers out there!
nice